Travel Co-ordinator
Location: Staines
Salary: £20-22,000 PA
Duration: Permanent
Hours: Hybrid working – 3 days in the office

Summary of a Travel Co-ordinator
To book hotel and travel relating to customer Site meetings, on request and within agreed timeframes and budgets

Key Responsibilities of a Travel Co-ordinator
• Booking and confirming travel & hotel arrangements in accordance with the set requirements, using the client’s travel agent’s online tools and relevant Apps to best effect.
• Providing travel itineraries as required.
• Liaising as necessary (e.g.CLOs, Assessment Team, Section Heads and third parties) to gather information, confirm/clarify requirements and resolve queries.
• Working within the relevant client expenditure policy.
• Obtaining appropriate approvals, including for any budget overspend.
• Adhering to a 5-day turnaround time unless the request is more urgent.
• Creation of relevant purchase orders and the marking of such purchase orders as “received” in the system as appropriate, assisting with supplier invoicing queries as necessary.
• Gathering and logging feedback on hotels and service providers to inform future procurement of similar services.
• Providing input on opportunities for service improvements by the client’s travel provider.
• Monitoring the Risk Rating of Overseas Destinations and updating the Travel Risk Base Assessments as required.

Other ad-hoc admin support will be required to support the client admin processes.

Key Competencies of a Travel Co-ordinator
• Strong customer service ethos
• Good written and verbal communication skills
• Good attention to detail
• Good organisational skills, and ability to prioritise workload
• Problem solving skills with the ability to anticipate problems and resolve issues independently


Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.
Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson

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