Overview

IT Support Engineer (Entry Level)
Location: Hersham, Surrey (moving to Weybridge, Surrey in Autumn 2022)
Salary: £20,000 PA
Duration: Permanent
Hours: Monday – Friday 9.00am-5.30pm (Hybrid 3 days office 2 days from home)

The IT Support Engineer would support IT infrastructure and users based on and off-site. The position would primarily involve providing outstanding technical support for our team; management of software and hardware, security and network systems and providing first line of support for service tickets.

Occasional out of hours work may be required for example to update systems without disruption during usual business hours

Key Responsibilities of an IT Support Engineer

• Provide Technical support to staff members
• Assist with Infrastructure Projects
• Computer Setup, maintenance and updates
• Monitor anti-virus and intrusion activities across all servers and devices
• Closely monitor server performances across all services and servers and ensure business continuity
• Maintain IT related inventory of computers, mobile phones, software licenses, network equipment, printer, meeting room equipment etc
• Support Office 365/Applications, 365 administration of Users and Groups
• Assist with documentation of our Clients’ Policies
• Manage and assign service tickets/IT change requests and administer Jira

Key Competencies of an IT Support Engineer

• User support and troubleshooting experience in both hardware and software
• MS client and server administration skills
• Client OS knowledge, Active Directory and group policies
• DB – MS SQL Server knowledge
• SharePoint and Teams administration
• Jira Administration
• Networking and data backup knowledge, working with DR
• Excellent knowledge of all MS Office Products and tools (cmd, powershell)
• Good knowledge of iPhone and mobile device management (MDM)
• Basic firewall and VPN knowledge & skills
• Strong customer services ethos and good team player
• Excellent communication skills in English

Benefits

• Private health care
• Annual performance-related bonus
• 25 days annual leave (plus your Birthday)
• Life Insurance
• Pension scheme

Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.