Customer Liaison Officer (J10401) - March Recruitment

Customer Liaison Officer (J10401)

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Job Description

To complete administration tasks in support of internal processes providing an efficient and professional service to customers.

• Assessment Visit Coordination and Booking;
• Liaison between Customers, Internal Managers and Contracted Managers & Experts;
• Processing or Pre and Post Visit Documentation;
• Hotel and Travel Bookings;

To provide a point of contact for customers and external enquirers, taking ownership of enquiries and responding with relevant information, ensuring high quality customer service is delivered and a customer orientated culture is maintained.

To maintain accurate and up to date internal records, files and databases to ensure efficient retrieval of information.

To provide support in the arrangement and execution of internal and external meetings, conferences and training courses.